Better Experience than I expected!
Everyone was kind and caring in my procedure experience.! Having a colonoscopy is still a frightening experience but everyone including the nurse anesthesist made it a more pleasant experience! Read full review
Great Staff
Great staff very knowledgeable, friendly and helpful, same as Doctor Shephard I would highly recommend him to all my friends , I was really nervous but their kindness soothe me . Read full review
Harry Shephard
Dec 5th, 2022
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Just had a colonoscopy and endoscopy.
I was kept updated, step by step, as the process proceeded. Dr. Shepherd and staff are extremely competent and focused on taking care of their patients. I highly recommended them Read full review
Dr. Shephard is the best
Dr. Shephard and the entire staff were all very professional and friendly as well as very efficient. No long wait times and in fact completed a half hour earlier than projected. This was my third colonoscopy with Dr. Shephard. All the pre-opp instructions and follow thru is excellent...and it is nice to have a doctor with such a positive attitude and pleasant bedside manner. All the nurses were excellent and made sure the entire experience was as pleasant as possible. Read full review
As pleasant as it can be…!
Second time having a procedure with Dr. Shepard and a long time patient. As unpleasant as any procedure can be, they make it as pleasant as possible. From check in to wheel out every person is calm, efficient and focused. Read full review
Excellent experience!
Office visit, then colonoscopy. Couldn’t have been a better experience. Friendly, prompt, to-the-point staff. Read full review
Caring Provider
Routine colonoscopy performed after good pre-procedure information. Day of procedure Dr. Shephard and the staff handled all in a quick, efficient and caring manner. Read full review
A very skilled, knowledgeable and compassionate doctor.
I have known Dr. Shepherd for over 13 years, and he has shown himself to be a very skilled, knowledgeable, and compassionate doctor. I trust his advice and appreciate the concern and care he shows towards his patients. Read full review
Follow up from EGD
I have been seeing Dr.Shepard about 8 yrs now and I trust his knowledge and experience. He is a compassionate Doctor and so glad I have him for guidance with my issues. Sometimes hard to navigate your system for getting a response to an inquiry about a medical issue and have gone to the office ‘in person’ for a response. Read full review
Great
My experience with Dr Shephard was very good he is a awesome Dr . He fixed the issue that I had Dr Shephard takes his time with his patients he listens to them seems to really care about you and what’s going on with you so he can do the best he can to get your Issues resolved quickly Thank you Dr Shephard Read full review
Was excelent I’m very satisfied
Very good and very satisfied with Allthe personal wom take care for all my treament Read full review
Awesome
He’s really good and he gets you win right away and he’s very thorough! Read full review
He did my endoscopy few years ago, for this reason I went back to him.
Very good, I don't have any complain. Thanks for your help. Read full review
I saw Rose & she was fantastic
Excellent Read full review
Professional and caring
Dr. Shepherd is professional and capable. I trust his care implicitly. I've been under his care in the past and will do so in the future I'd necessary Read full review
Very professional
The best Read full review
He is accurate and on the point.He is an amazing DR.
He is very attentive with the patients and cares about there problems. Read full review
Pleasant experience
Informative,would like my question answered little better. Read full review
DR . SHEPHARD LISTENED TO MY ISSUES I was experiencing and gave options and suggestions ns.
I have seen Dr Shephard several times and have always been satisfied with his medical expertise. He has guided me in my issues at hand . Read full review
Satisfied
Appreciate that my concern was treated urgently Read full review
He is so very kind and listens to all your concerns.
He reassured me and prescribed a medication to address the problem. Read full review
Wonderful
He's awesome the best very Professional and pleasant Read full review
The doc is caring, listens and cares - the best
Dr Shephard is impressive, he cares about me as a patient and takes the time to ensure a correct diagnosis. He is my favorite doctor and I trust him. Dr Shephard listens and makes you feel your in the best medical hands possible and you are. He goes the extra mile and explains it where you understand all options available. Greg Morris Read full review
Very assuring
Great Read full review
Really took time w us.
Personable and was not rushed. He c explained all. We are happy we were referred to him Read full review
Good Doctor
Made me feel better Read full review
Good
Good Read full review
Good
They all where so welcoming and I couldn't be more happy with a medical experience! 10/10 Read full review
Good experience
Good Read full review
Dr. Shepherd is a very good doctor.
He takes all the time necessary to make sure you understand before and after the procedure. We as a family trust him tremendously. Best doctor ever. Read full review
Me dio mucha tranquilidad
Me alegró saber que hablaba español , Read full review
Very informative
Explained very well what I had and how he was going to treat it Read full review
A wonderful doctor!
Dr Shepard is very knowledable, professional and caring. He takes the time to answer any questions and concerns. I trust him when I have any gastro flare ups. Read full review
Excellent Doctor
Dr. Shepherd was kind and very concerned with my health. Very patient while I explained my problems and was ready with solutions. His staff was excellent and efficient and kind. A very pleasant experience overall. I would gladly recommend Dr. Shepherd without hesitation. Read full review
Great care. Very confident with doctor
Excellent all around Read full review
Great and respecfull
Excelent everything!!! Read full review
Awesome
Awesome Awesome Read full review
Excellent professional care.
Getting ready for the Colonoscopy to start everyone puts you at ease and helps to make it a positive experience with their relaxed yet professional manner. The staff is so kind. Read full review
Good
Very professional Read full review
Very caring doctor!
Took time to listen Read full review
Fantastic
Fantastic Read full review
Very thorough
Dr Shephard is very patient. Explains medical conditions very well and sets plan to follow. Read full review
Informative and helpful
Very good Read full review
Dr Shepard was outstanding
My only issue is, why didn’t someone tell me that I didn’t need to waste my time and his. This based on his statement that it doesn’t need to be done within a ten year span. This should have been caught prior to me visit Read full review
Quick and painless
Everyone was nice, explained procedures and kept me calm. Read full review
Excellent.Good job
Muy buen trato y excelente trabajo tanto del doctor Shephard como de su equipo.Gracias. Read full review
Dr. Shepherd was very Pleasant. Love his accent & dance he did before my procedure. H
My experience was very well and the staff was great with answering my questions & concerns that I had before my procedure. Read full review
Excellence in GI Care!
Dr. Shepard is an excellent and caring physician. I have been a long time patient. He and his team offer outstanding quality patient care. Read full review
Excellent explanation and service was prompt.
Will recommend to others because the Doctor was polite and clear in explaining all details. Read full review
Excellent Care
I have used your facilities and providers and have always been very satisfied with all the staff Read full review
Easy and comfortable
Excellent Read full review
Staff was great
Actually listened Read full review
Confirmed a diagnosis
Listened well, tested, thorough review, good follow up. Read full review
Excelente profesional
Atención muy profesional. Refleja excelentes conocimientos. Atención más humanizada. Read full review
Very pleasant, professional, and caring experience.
Dr. Shephard took the time to listen to my issues and gave me understandable directives. We agreed on a future Digestive System care plan. Dr. Straker (retired) was my previous care provider, and Dr. Shepard put me at ease with issues related to working with a new physician. Read full review
Pleasant, satisfied
Routine visit was satisfied will recommend to family and friends Read full review
Just a great guy
Made you feel great throughout the process! Read full review
Very good
Good Read full review
Everyone was very professional and leasent
Dr Sheppard is very clear and professional in explaining the procedure Read full review
Dr Shepard is very caring seeing me after an ER visit.
I wish all doctors listened as well as he does. Read full review
My 4th or 5th with Doc Shepard... He is Outstanding
Dr. Shepard is a Great Communicator... something you don’t always expect from a Doctor. Very thorough reporting and he talks our language when reviewing. Read full review
Great
Fine Read full review
Mi experiencia fue excelente .
Dr. Shepard le explica de forma entendible al paciente . Estoy agradecida en la forma que me explica todo en cuanto mi salud . Read full review
It was good
It was just a virtual call and it went well Read full review
Very Helpful and quick to get to the bottom of what my problem was
Helpful and quick to get to the bottom of what my problem was. Made me feel comfortable with the procedure I needed to have. Read full review
Excelente, humildad, y profesionalismo.........
Muy profesional, comprensivo, preocupado por la salud y condiciones del paciente, tremendo ser humano Dios lo continué bendiciendo grandemente todos los días. Como paciente se lo recomiendo a todas las personas muy dedicado a su trabajo, muy profesional y es un amor trata al paciente como le gustaría que lo trataran a él con gratuidad, humildad, cortesía y respeto. Gracias Dr Sheppard bendiciones. Read full review
Dr so profesional and good time for explain my concerns experience
Dr very profesional has time for all concerns and explain everything very clear thanks Read full review
He is a caring and knowledgeable in his field.
My family and I have been seeing Dr Shepard for many years for routine colonoscopy and other matters. We are very pleased with his medical care. Excellent human being and excellent doctor. Read full review
I really like Dr. Shepard.
Dr. Shephard is very smart, and he really tries to explain my medical situation in terms I can understand. That's not easy, given the gap between his knowledge and mine, since no doctor can spend all day with one patient. I appreciate his calm, gentle demeanor, and I know I am in good hands with him and his team. One negative comment about the practice in the upper office: more vigilance could be paid to proper mask-wearing by staff, even those handling phone calls. Lower office seems much more careful about this. Read full review
Was very happy the doctor listens to my concerns
He listen to my concerns and ordered some test to be done. I really appreciate this. We go to the doctors to get healed and when you walk out not knowing what just happen from your visit , well that’s very discouraging. I walked out feeling positive and understood my type of care and what was going to happen. Read full review
Excellent service and staff.
Professional and friendly throughout my first experience. Thank you. Read full review
Very good
Very professional Read full review
Excellent
Really good listener and overall professional but human at the same time. Read full review
Excellent Bedside Manner, confident and humble.
The entire practice including the surgery center is loaded with caring professionals, who take their job seriously while showing kindness at every step. When approaching these procedures, most patients, myself included (even after two previously over the years) are naturally uncomfortable, however from the first interaction with staff, through the staging, during and after the procedure and recovery, I was made to feel very extremely comfortable, especially with the warmed blankets! Read full review
The best Gasto office around
Dr. Shephard is the best. I have gone to him for many years and hopefully never have to go anywhere else. He and his staff are very caring and compassionate. I would highly recommend him. I have never have a problem with anything in this office. Only the best work here! Thanks so much for all you do! Read full review
Dr. Shepherd has a good bedside manner and comes across very professional and relates well on a personal basis
This will be the second procedure and colonoscopy I have had done the first one was also very positive the staff was professional with a very good personal touch Read full review
Muy bien
Muy bien Read full review
Great
Excellent, on time. Read full review
Was wonderful
I don’t have any problems. Read full review
Always a warm and positive experience with Dr Shepard.
Colonoscopy and endoscopy. Read full review
Good experience
Good Read full review
As always, excellent
I have been his patient for many years and he is an excellent GI specialist. Always explained the symptoms and what needs to be done; procedure, diet or medication. Read full review
Felt very secure with the diagnosis.
Everyone was very nice & professional. Read full review
Dr. Shepherd was friendly, precise and clear.
Excellent experience. Read full review
Really good doctor
Very kind and understanding seems to listen and gives reasonable answers Read full review
Very professional, was a little disappointed after not receiving a call back after I left a message for ma for my colonoscopy results
Dr. Shephard was very punctual and professional, I would recommend to friends and family Read full review
Very polite and informative
Very professional team Read full review
Comforting
Calm, professional, and kind. Read full review
Very good
Very professional and patience Read full review
A+ completely satisfied.
I have used Dr. Sheppard before , and will always use him again. Read full review
A very informative and reassuring experience.
Comfortable,reassuring with knowledgeable care. Read full review
Is everybody right now positive this past week glad I'm with someone who cares
I am very happy that dr. Shepherd is watching over my care Read full review
My favorite doctor!
Always attentive and nice. He always explains the findings in a way I can understands. Great doctor and human being. Read full review
Excellent
Professional, attentive , all my questions were answered Read full review
Amazing Dr.
Dr Sheppard is caring, professional.and courteous. Read full review
Dr. Shepard
My first contact with Dr. Shepard was on the phone due to Covid-19; he was friendly and listened to me. Read full review
Always better than anticipated...
Despite the situation not being the most pleasant, Dr. Shepherd makes the whole thing much better... very understanding, great bedside manner... lucky to have been referred to him so many years ago! Read full review
Excellent physician
Dr Shephard is a fantastic physician. I have known of his work through many proxy experiences, and when I chose him for my care I had the same excellent experience. I highly recommend him for his care! Read full review
Very knowledgeable and professional
Dr Sheppard is very caring and take very serious his patients health, he did my exams and when he got my results immediately let me know about it! Excellent Dr. Read full review
Exilent. I have no complaints.
Dr. Shepard was very caring and soft spoken. When he was notified that I was hospitalized due to bleeding he came right over to speak to me and my husband and let us know what would have to be done if it didn't stop. Fortunately it did stop. I was very pleased with with how informative he was when answering my questions. I would definitely recommend him to anyone who is in need of a doctor due to stomach problems. Read full review
Excellent
Very pleased Read full review
Excellent
He was attentive, listen to my issues and gave me his advice on what I need to do. He is great!! Read full review
I trust Dr. Shephard is an expert in his field
I have seen Dr. Shephard for several years and he is a quality doctor Read full review
Very satisfied
I like the way he treat my son, very respectful Read full review
Very professional and thorough - would refer!
One issue- he said someone would call prob that day to schedule procedure. 3 business days later and even after leaving a message no one has called. That’s only concern. Read full review
Great
Dr. Shepard take the time to listen to you. And explain what going on. Read full review
Dr Shepherd was informed and thorough.
Following a hospital stat, I met virtually with Dr. Shephard. He had reviewed my records, was clear in next steps, and listened to my questions. Read full review
Answered all my questions
Everyone is professional & courteous. Read full review
Te da,tranquilidad,seguridad y confianza
Fue una,experiencia,muy buena me explico paso a paso mi problema ,el procedimiento y la solucion. Read full review
Very easy to access and great visit.
Dr. Shephard and his office staff have always been extremely professional and efficient. I wish all my doctors were as customer oriented and organized. Read full review
Explained my diagnosis so I could understand it
Dr. Shephard is very kind and makes me feel more calm, and I feel he is very knowledgeable in his field, so I have no hesitation in following his advice. Read full review
Awsome ##'
Doctor Sheppard is one of the best doctor that i have come across on my life. I would recommend him to. Everybody that needs his experience, compassion,dedication and professionalism in his field. He is a really down to earth . HONEST AND CARRYING for his patients. GOD BLESS HIM AND HIS TEAM. Read full review
Excellent
Excellent Read full review
Perfect Dr. Shepard take time to explain everything and show companion and understand how we feel
Amazing and trusting the Drs. Plans care. Read full review
Good
Great Read full review
Very direct and easy to understand
Profesional, knowledgeable and extremely easygoing. Ready to listen and specific explaining pros and cons. Read full review
You can trust this Dr. to take care of your medical needs
If you ask questions, he will take time to explain to you what you need to do thats best. When he does procedures ,(colon and endoscopy)I have Never had any issues. I highly recommend him. Very qualified doctor. Read full review
I felt Dr. Shephard was caring & knowledgeable
Dr. Shephard took time to listen to my complaint and did not rush in his very thoughtful answers. These l included clear presentation of ideas and sound reasoning for tests to be conducted. I could tell he was very knowledgeable about the subjects we discussed. Read full review
Best Doctor and Staff I have ever been to!
Over my life I’ve have seen many doctors, nurses, and staff but Dr. Shepard and staff are the best! My family and I are so grateful to have him as our doctor . Doctor Shepard Never forgets to follow up on you and remind you of test and procedure in the upcoming months. Shout out to Lisa also she is great! Read full review
Excellent
Service and timely manner was great Read full review
Very clear communication regarding maintenance and blood work
Dr. Shephard took the time to go over all medical records and best practices regarding maintaining remission of Ulcerative Colitis. He also spoke at length of what I should expect and plan for in the next 6 to 12 months. He is also friendly, personable and easy to talk to. Read full review
Very profesional
Excellent Read full review
Excellent experience
Very good Read full review
Very good.
Dr.Shepherd spent a lot of time with me . He answered all my questions with explanations I could understand. Read full review
Mi experiencia fue excelente desde recepcion hast resto de personal que me atendio.
Mi experiencia con el medico fue excelente su conocimiento y explicacion de mi condicion y pasos a seguir para seguir un tratamiento adecuado me dio mucha tranquilidad. Read full review
Great
Good conversation Read full review
Quite pleased with attention and care
Listened to my concerns Read full review
As pleasant as any drs appt can be
Great Read full review
Dr Shepherd fantastic
He take time to discuss your problems. Read full review
Very easy to talk with, makes you feel comfortable
I’ve been to Dr Shephard several times and find him to be most pleasant Read full review
Harry Shephard
Mar 10th, 2020
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Harry Shephard
Jan 2nd, 2020
Very knowledgeable and understanding of my mother's situation.
Very knowledgeable and understanding of my mother's situation.
Harry Shephard
Dec 3rd, 2019
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Harry Shephard
Dec 3rd, 2019
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Harry Shephard
Dec 3rd, 2019
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Harry Shephard
Nov 1st, 2019
Would have been 5 stars if the IV process would have been smoother. After that everything went ju...
Would have been 5 stars if the IV process would have been smoother. After that everything went just fine.
Harry Shephard
Oct 31st, 2019
Every friendly and they dont let you wait. As soon i got there they call in to see the dr Right a...
Every friendly and they dont let you wait. As soon i got there they call in to see the dr Right away Im a patient of dr Sheppard for about 13 yrs. I wouldn't change him for anything,he is a great Dr.i recommend him to alot of people. Thank Dr. Sheppard and tbe staff.
Harry Shephard
Oct 31st, 2019
Every friendly and they dont let you wait. As soon i got there they call in to see the dr Right a...
Every friendly and they dont let you wait. As soon i got there they call in to see the dr Right away Im a patient of dr Sheppard for about 13 yrs. I wouldn't change him for anything,he is a great Dr.i recommend him to alot of people. Thank Dr. Sheppard and tbe staff.
Harry Shephard
Oct 31st, 2019
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Harry Shephard
Oct 31st, 2019
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Harry Shephard
Oct 8th, 2019
Very friendly, personable and educated doctor. The staff is also very nice and efficient. Lisa is...
Very friendly, personable and educated doctor. The staff is also very nice and efficient. Lisa is the best case manager tha will stay on top of your treatments. I have had colonoscopies here as well a Hep C tratment here. Would highly recommend to family and friends..even enemies!
Harry Shephard
Aug 14th, 2019
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Harry Shephard
Jul 31st, 2019
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Harry Shephard
Jul 31st, 2019
Love Dr. Sheppard, he' so accurate with his prognosis and treatment.
Love Dr. Sheppard, he' so accurate with his prognosis and treatment.
Harry Shephard
Jul 31st, 2019
It was my first visit with Dr Shepherd.He was very personable and easy to talk to.My previous sur...
It was my first visit with Dr Shepherd.He was very personable and easy to talk to.My previous surgeon was Dr. Straker,who is now retired from the group,so he reviewed my record well and then set me up for my procedure.
Harry Shephard
Jul 31st, 2019
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Harry Shephard
Jun 27th, 2019
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Harry Shephard
Jun 27th, 2019
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Harry Shephard
Jun 18th, 2019
Absolutely love this office. Every staff member from the moment i walked in the door made me feel...
Absolutely love this office. Every staff member from the moment i walked in the door made me feel welcome and eased my nerves as i was going under for my first experience ever. I would totally recommend them to anyone needing procedures done.
Harry Shephard
Jun 18th, 2019
Absolutely love this office. Every staff member from the moment i walked in the door made me feel...
Absolutely love this office. Every staff member from the moment i walked in the door made me feel welcome and eased my nerves as i was going under for my first experience ever. I would totally recommend them to anyone needing procedures done.
Harry Shephard
Jun 17th, 2019
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Harry Shephard
Jun 17th, 2019
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Harry Shephard
Jun 17th, 2019
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Harry Shephard
Jun 17th, 2019
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Harry Shephard
May 22nd, 2019
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Harry Shephard
May 8th, 2019
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Harry Shephard
May 8th, 2019
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Harry Shephard
May 8th, 2019
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Harry Shephard
Apr 12th, 2019
Although Dr. Harry doubted my knowledge & ability to diagnose myself with mono, he agreed to have...
Although Dr. Harry doubted my knowledge & ability to diagnose myself with mono, he agreed to have me tested for the mono virus. The test results came back that I was exposed & had the mono virus before in my system, but that I was no longer sick with it. Dr. Harry was gonna fwd. the lab results onto my pcp for further analysis as to what’S still affecting me.
Harry Shephard
Apr 12th, 2019
Although Dr. Harry doubted my knowledge & ability to diagnose myself with mono, he agreed to have...
Although Dr. Harry doubted my knowledge & ability to diagnose myself with mono, he agreed to have me tested for the mono virus. The test results came back that I was exposed & had the mono virus before in my system, but that I was no longer sick with it. Dr. Harry was gonna fwd. the lab results onto my pcp for further analysis as to what’S still affecting me.
Harry Shephard
Apr 4th, 2019
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Harry Shephard
Mar 23rd, 2019
I was very pleased with my recent visit with Dr. Shepherd. The doctor and staff members were very...
I was very pleased with my recent visit with Dr. Shepherd. The doctor and staff members were very professional. The care was excellent! I have no complaints.
Harry Shephard
Mar 4th, 2019
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Harry Shephard
Feb 12th, 2019
Dr. Harry Shephard is the best. He takes excellent care of me every time I see him. Each time I ...
Dr. Harry Shephard is the best. He takes excellent care of me every time I see him. Each time I see him, I let him know that he saved my life and I will forever be grateful to him.
Harry Shephard
Nov 9th, 2018
Dr. Harry Shephard is the best. He takes excellent care of me every time I see him. Each time I ...
Dr. Harry Shephard is the best. He takes excellent care of me every time I see him. Each time I see him, I let him know that he saved my life and I will forever be grateful to him.
Harry Shephard
Nov 6th, 2018
Dr Shephard took the time to really listen to my "complaints" of what I am experiencing. Where an...
Dr Shephard took the time to really listen to my "complaints" of what I am experiencing. Where another doctor said I shouldn't be overly concerned with a test result, he said that when something is elevated it's important to be concerned.
Harry Shephard
Jun 28th, 2018
My 90-year-old father is the patient. We have been seen promptly at every visit (no more than 2-3...
My 90-year-old father is the patient. We have been seen promptly at every visit (no more than 2-3 minutes in the waiting room and no more than 5 minutes waiting for doc once in the exam room). Dr. Shephard took the time to clearly explain test results, evaluate options, and consider my father's entire health situation before recommending treatment.
Harry Shephard
Apr 25th, 2018
DDC is accurate and should be used for all your DNA testing needs honestly great experience with ...
DDC is accurate and should be used for all your DNA testing needs honestly great experience with this company and staff at the lab I was sent to .
Harry Shephard
Jan 15th, 2018
Have used Dr. Shephard beginning with my father and continued with his care for my husband and my...
Have used Dr. Shephard beginning with my father and continued with his care for my husband and myself for our routine colonoscopy, have never had any problems with him or staff
Harry Shephard
Sep 14th, 2017
I am a healthcare professional, but the staff was not aware of that. They were receptive, pleasan...
I am a healthcare professional, but the staff was not aware of that. They were receptive, pleasant, efficient, knowledgeable and very professional. I had the best experience one could have given this type of exam. Thank you Dr Shephard and your staff from reception to discharge, every person was wonderful! Abigail, RN
Harry Shephard
Sep 14th, 2017
I am a healthcare professional, but the staff was not aware of that. They were receptive, pleasan...
I am a healthcare professional, but the staff was not aware of that. They were receptive, pleasant, efficient, knowledgeable and very professional. I had the best experience one could have given this type of exam. Thank you Dr Shephard and your staff from reception to discharge, every person was wonderful! Abigail, RN
Harry Shephard
Apr 1st, 2017
I would like to thank Sharelle, Carlos, Tony, Rachelle, Natalie, Nancy and of course Dr. Shepard ...
I would like to thank Sharelle, Carlos, Tony, Rachelle, Natalie, Nancy and of course Dr. Shepard for making my visit as comfortable as possible.
Harry Shephard
Mar 22nd, 2017
The office personnel is very nice at the Oviedo and Maitland; the nurses provide excellent care ...
The office personnel is very nice at the Oviedo and Maitland; the nurses provide excellent care and Dr. Sheppard has excellent bed manners. I felt very comfortable in his care.